Three Timbers Minnesota ยท Twin Cities

Plant Survival Warranty

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Plant Survival Warranty (Optional)

An add-on you can purchase at checkout โ€” covers first-winter survival on plants we deliver.

Why we don't include warranty by default

Here's the honest truth: once a plant leaves our Waconia nursery, a lot is out of our control.

  • People buy plants and forget to water them โ€” the #1 cause of new-plant death
  • Rabbits girdle bark, voles chew roots, deer browse
  • Late-spring frost, summer storms, and brutal winter winds happen
  • A shade-loving plant gets installed in full sun, or vice versa

Most national nurseries bake a hidden warranty fee into every plant's price, whether you want it or not. We'd rather give you a fair price and let you decide if you want the protection.

How the warranty works

  1. Choose your coverage length (90-day or 1-year) and the tier that matches your order total on the Plant Survival Warranty page
  2. Add it to your cart at checkout
  3. If a covered plant doesn't return from its first dormancy (the spring after delivery), reach out by April 30th of that spring
  4. Send us a photo of the plant in place
  5. We'll deliver a one-for-one replacement at no additional charge

Coverage & pricing

Pricing is based on your order total and how long you want coverage. 90-day coverage starts at $4.40 and 1-year coverage starts at $8.80. At checkout, pick the tier that matches your order subtotal.

Order total 90-Day 1-Year
Up to $100 $4.40 $8.80
$100โ€“$300 $17.60 $35.20
$300โ€“$600 $39.60 $79.20
$600โ€“$1,000 $70.40 $140.80
$1,000โ€“$2,000 $132 $264

Larger orders are covered too โ€” tiers continue up through $10,000+, with the exact price shown for each option on the product page.

Add Warranty to Cart โ†’

What's covered

  • Failure to leaf out the spring following delivery
  • Cold injury or late-spring frost damage that kills the plant
  • Hardiness-zone failure (we never knowingly sell out-of-zone, but if it happens, you're covered)

What's NOT covered (even with warranty)

  • Failure to water โ€” the #1 cause of new-plant death. New plants need 5 gallons per week for two summers
  • Animal damage โ€” deer browse, rabbit girdling, vole chewing, dog digging
  • Planting outside the plant's needs โ€” shade plant in full sun, dry plant in wet clay, etc.
  • Storm damage โ€” hail, flooding, ice, severe wind
  • Plants moved, transplanted, or pruned by another company after we delivered

Who should buy the warranty

It's a smart hedge for:

  • First-year Minnesota gardeners still learning what their yard needs
  • Anyone installing trees over $100 each
  • Homes near heavy deer corridors (Wayzata, Stillwater, parts of Edina)
  • Customers traveling during peak watering season

If you're an experienced gardener with a fenced yard who waters religiously, you probably don't need to add it.

Questions about the warranty?

Call or text us at 612-214-1955 or email through our Contact page.

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Still have questions?

We're real plant people in the Twin Cities. Call, text, or email โ€” we love helping.

Contact Us ๐Ÿ“ž 612-214-1955