Plant Survival Warranty

Why we don't include warranty by default

Here's the honest truth: once a plant leaves our Waconia nursery, a lot is out of our control.

• People buy plants and forget to water them — the #1 cause of new-plant death
• Rabbits girdle bark, voles chew roots, deer browse
• Late-spring frost, summer storms, and brutal winter winds happen
• A shade-loving plant gets installed in full sun, or vice versa

Most national nurseries bake a hidden warranty fee into every plant's price, whether you want it or not. We'd rather give you a fair price and let you decide if you want the protection.

How the warranty works

1. Pick the right tier based on the number of plants in your order on the Plant Survival Warranty page
2. Add it to your cart at checkout
3. If a covered plant doesn't return from its first dormancy (the spring after delivery), reach out by April 30th of that spring
4. Send us a photo of the plant in place
5. We'll deliver a one-for-one replacement at no additional charge

Coverage tiers

• 1 plant — $15
• 2-5 plants — $35
• 6-15 plants — $65
• 16+ plants or trees over $150 — $100

Add Warranty to Cart →

What's covered

• Failure to leaf out the spring following delivery
• Cold injury or late-spring frost damage that kills the plant
• Hardiness-zone failure (we never knowingly sell out-of-zone, but if it happens, you're covered)

What's NOT covered (even with warranty)

• Failure to water — the #1 cause of new-plant death. New plants need 5 gallons per week for two summers
• Animal damage — deer browse, rabbit girdling, vole chewing, dog digging
• Planting outside the plant's needs — shade plant in full sun, dry plant in wet clay, etc.
• Storm damage — hail, flooding, ice, severe wind
• Plants moved, transplanted, or pruned by another company after we delivered

Who should buy the warranty

It's a smart hedge for:

• First-year Minnesota gardeners still learning what their yard needs
• Anyone installing trees over $100 each
• Homes near heavy deer corridors (Wayzata, Stillwater, parts of Edina)
• Customers traveling during peak watering season

If you're an experienced gardener with a fenced yard who waters religiously, you probably don't need to add it.

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